CSRBOX has been hosting the annual India CSR Summit for the past 7 years. The Summit has been the largest CSR and social impact event in the South Asia region with participation of 1800 organisations and 2400+ delegates every year .

In the 8th India CSR Summit 2021 (7th-9th Dec 2021), Masterclass was organised on 'Leveraging Human-centred Innovation for Transforming the Social Sector' by Ms. Shalu Manan, Vice President at Genpact

Ms. Shalu Manan is a HR Transformation Strategist and change influencer. She has spent 20+ years with GE & Genpact in key leadership positions across Operations, Quality and Human Resources. She specializes in driving end to end transformation across hire to retire processes and enterprise-wide learning & development initiatives for building strategic organizational capabilities. She has designed competency models for “future-ready” workforce, partnered with external experts and created a learning ecosystem that fuels self-directed learning culture that aims at helping Genpact meet its client’s digital transformation objectives.

The intent of this masterclass was to share Genpact’s first-hand learnings from GSIF where Genpact have successfully applied business frameworks for process transformation in the social sector.